2020 Speakers

Linda F. Avetta

Supervisor, Contract Management Section
PA Office of Administration, Health and Human Services Delivery Center

Linda’s public service career began with County Government and shifted to private industry where she worked in a computer technology consulting capacity with Datronics Inc. and Unisys for several years on Government contracts. After joining the Commonwealth of PA, Ms. Avetta served in the capacity of Computer Systems Analyst at DMVA and Imaging Management Administrator at PSERS and, in 1998, was selected by then Lt. Governor Mark Schweiker to serve as a member of the Electronic Document Management Center for Technology Excellence, creating the first Commonwealth Information technology policies. In 1999 Ms. Avetta transferred to the Pennsylvania State Archives (PSA) to lead information technology efforts for the Archives and Records Management programs and to properly manage commonwealth electronic records through the full life-cycle, including the acquisition and preservation of electronic archival records for the PSA. In addition to providing leadership for and oversight for digital preservation for the PSA, Linda served as project manager and system administrator for the Enterprise Records Management System for the Commonwealth of PA, provided guidance to government agencies on e-records and information management, assisted in the creation of e-records and e-archives related policy and procedure and served as the subject matter expert for EDMS/Imaging/ECM/Data Management. Ms. Avetta now heads the Contract Management Section in the Health and Human Services Delivery Center.


Ms. Avetta is a 2014 graduate of Harrisburg University’s Government Technology Institute’s Certified Government Chief Information Officer (CGCIO) program and is a 2005 graduate of the Leadership Development Institute (LDI).  Linda was actively involved with AIIM, ARMA, the Council of State Archivists (CoSA) and the Society of American Archivists (SAA), the Best Practices Exchange, and most recently served as a member of the Planning Committee for the 84th Annual SAA/CoSA Conference, “ARCHIVES*RECORDS 2020: Creating Our Future”.

Hardik Bhatt

Leader, Digital Government, US State & Local Governments

Hardik has been moving seamlessly between public and private sectors. Currently he guides Amazon Web Services’ US State & Local Government customers through comprehensive Digital Transformation. He has been a CIO twice in his career, for State of Illinois, and for the City of Chicago. Between two CIO stints, he led global business development for Cisco’s Smart Cities business.
Since 2017, Hardik leads Digital Government business for Amazon Web Services (AWS), where Hardik is responsible for helping US state and local governments transform with the use of cloud, analytics, Internet of Things, artificial intelligence, machine learning, and other technologies.
Between 2015 and 2017, Hardik served as the Secretary of Innovation & Technology and Chief Digital Officer for the State of Illinois. In those 2 years, Hardik brought Illinois from bottom 4th to top 3rd in national digital rankings and pioneered Illinois’ data analytics, smart state and blockchain initiatives.
Between 2010 and 2015, he led global business

Jason Brown, MBA

Director, Product Marketing

Jason Brown is part of the product team at Actifio. Actifio delivers automated database cloning and modern data protection technologies. Jason has spent over 15 years in a variety of engineering, product management, and product marketing roles at companies focused on storage and data protection. He spends his time evangelizing the benefits of a modern data protection strategy, the incorporation of cloud as a data target, and how data automation can significantly improve dev and test workflows. In his spare time he enjoys spending time with family, playing / watching sports, and traveling.

Renu Chaudhry

Chief Strategy Officer
OST, Inc.

Renu Chaudhry is a Principal and Chief Strategy Officer of OST. As a strategist, servant leader, manager, and engineer, she focuses on driving positive business results for our clients.

Michael DeMatt

Chief Information Officer, Infrastructure and Economic Development Delivery Center
Commonwealth of Pennsylvania

In this role, Michael is responsible for leading the development and execution of the delivery center’s IT strategic plan in support of the Department of Transportation, Department of Community and Economic Development and Pennsylvania Emergency Management Agency.

Michael has over 29 years of experience in information technology. Most recently, he served as the chief technology officer for the Infrastructure and Economic Development Delivery Center with responsibility for planning, directing and evaluating the technology and operations of staff engaged in managed compute, network and systems management, data management, IT service management and enterprise architecture.

Michael earned a bachelor’s degree in computer science from East Stroudsburg University and holds certifications with the American Management Association and The Open Group Architecture Framework (TOGAF). Additionally, he is certified in ITIL v3 Foundation; ITIL Planning, Protection and Optimization and ITIL Continuous Service Improvement.

Tom Diecidue

Chief Information Officer, Conservation and Environment Delivery Center
Commonwealth of Pennsylvania

Tom Diecidue was appointed as the Chief Information Officer for the Conservation and Environment Delivery Center on June 2019.

In this role, Tom is responsible for leading the development and execution of the delivery center’s IT strategic plan in support of the Departments of Conservation and Natural Resources, Environmental Protection, Agriculture, Environmental Hearing Board and Milk Marketing Board.

Tom brings over 30 years of IT experience.  During his career, Tom has developed experience in areas including strategic planning, IT development methodologies, application architecture and development, systems integration, vendor management and business relationship management.

Most recently, Tom served as the Vice President of Enterprise Systems at the Pennsylvania Higher Education Assistance Agency (PHEAA).  In this role, Tom was responsible for contact center, enterprise content management, enterprise resource planning (ERP) and governance, risk and compliance (GRC) technologies.  Tom was responsible for the modernization and achieving significant return on investment for contact center operations.  Tom was also responsible for significant organizational change along with implementing Scaled Agile Framework (SAFe) methodologies.

Tom holds a bachelor’s degree from Bloomsburg University.

Tracey Dukert

Digital Director, Department of Education
Commonwealth of Pennsylvania

Tracey Dukert currently serves as the Digital Director for the Pennsylvania Department of Education (PDE). She manages the department’s digital presence, developing and optimizing content and campaigns for the agency’s websites and social media platforms.


Dukert has served in communications, PR, marketing, and event planning roles in corporate, non-profit, and government positions across Pennsylvania, and has been recognized for her work by the Council for the Advancement and Support of Education, Pennsylvania School Public Relations Association, AVA Digital, and the Association of Marketing and Communication Professionals.


She earned a bachelor’s degree in communication from West Chester University and a master’s degree in organizational leadership from Mansfield University.

Marek Hajn

Vice President
IT-CNS, Inc.

Cybersecurity is a hot topic these days and we all should be aware when being online. With the team of cybersecurity experts and developers IT-CNS, Inc. provides custom developed solutions for encrypted data transfers.
Marek Hajn is Vice President and Chief Operations Officer of IT-CNS, Inc. and the member of the Supervisory Board of the Czech Republic based CNS a.s.
Marek moved to Pittsburgh, PA in 2014 with his family. He has been focused on business development of IT-CNS in the US and Canada.
Marek has BA in Bank Management and strong background in sales, marketing and project management as well as experience in cybersecurity and SMBs data workflow.

Shad Imam

Director of Solutions Engineering-Public Sector

Shad A. Imam is the Director of Solutions Engineering for the MuleSoft Federal Region. He joined MuleSoft’s Federal practice after a successful 15-year career supporting Federal and State & Local government customers at Oracle. In his capacity as a MuleSoft Solutions Engineering Director, Shad has published multiple white papers and articles providing thought leadership in how government agencies and organizations can effectively leverage an API-first strategy to drive digital transformation efforts across their enterprises. He has also been a driving force behind MuleSoft’s newest cloud offering – the FedRAMP authorized MuleSoft Government Cloud – which provides a fully secure and fully FedRAMP-compliant Integration Platform as a Service (iPaaS) for government customers. Shad resides in Virginia, about 45 minutes from Washington, D.C., and can be found hiking in the area parks with his family when not evangelizing API-based solutions for customers.
Rachel Henry has been a commonwealth employee since 1995 and working within IT since 1997. She was part of the first online presences for the commonwealth, creating a website for the Securities Commission in 1998.
Within her role as Web Administrator for the PA Department of Education (PDE), Rachel began working with accessibility focusing on online content for public websites. Along with her co-worker she was assigned as an Accessibility Auditor by the US Office of Civil Rights in 2006, dedicated to ensuring that all content, including documents, on PDE’s website are accessible. In this role, Rachel helped to audit thousands of web pages and documents, create a web accessibility plan, create a corrective action plan and provide training to employees.
Rachel continues to broaden her skills using accessibility scanning software, screen reading software and attending accessibility training throughout the year.

Brandon Keath

Cyber Security Practice Lead
Appalachia Technologies

Brandon joined Appalachia in 2018 as the Cyber Security Practice Lead.  With prior experience in both private and public-sector IT consulting, Brandon has served in various roles in cybersecurity over the past 12 years specializing in ethical hacking, cybersecurity strategy, regulatory compliance, and cyber defense.

Brandon has taught cyber security classes for a world-leading Cyber Security Bootcamp based out of Chicago, several universities including Harrisburg University and the University of Phoenix and is active in the local Cyber Security community founding and chairing the PAHackers Cyber Security group. Brandon is co-founder of BSIDES Harrisburg and has presented at numerous security conferences including BSIDES Delaware, Long Island, and Harrisburg.

Brandon has a Master’s degree in Cyber Security and Information Assurance from Western Governor’s University and a Bachelor’s of Science from Central Penn College in Information Technology along with numerous security-related certifications such as EC-Council’s Certified Ethical Hacker (CEH), Certified Hacking Forensics Investigator (CHFI), and CompTIA’s PenTest+.


Alec Wantoch

Akashic Technologies

Alec is a computer scientist that specializes in full stack software engineering, cyber security, and blockchain technologies. He has worked to build and launch an IoT-based Hyperledger Fabric blockchain at MistIQ Technologies, as well as helped to build and secure a universal cryptocurrency wallet and BaaS API that supported over half a dozen blockchains. He has participated in several hackathons, including HACKtheMACHINE at MIT where he and his team managed to exploit maritime systems. Alec has also helped write Blockchain curriculum for nation-wide FinTech coding bootcamps that have been deployed to a rapidly growing list of top universities, such as Rice, Columbia, UNC Charlotte, Toronto, and an online global audience. Alec continues to build upon ground-breaking technologies and is a hacker at heart, who seeks to use technology to benefit humanity.


Todd Kimbriel

Accenture Government Senior Advisor

Mr. Kimbriel is a senior information technology executive with a successful track record in both the public and private sectors, most recently as the CIO for the State of Texas.

As the CIO for Texas, he defined and nurtured the operations and transformation of IT shared services for the State of Texas to a digital, as-a-service operating model. Kimbriel Implemented multi-sourcing and platform technologies to deliver more modern, innovative services that resulted in improved customer satisfaction and cost savings for the state. As a passionate leader for transforming the delivery of constituent services he envisioned and drove the first of its kind digital assistant platform for citizens to access government services from any device at any time in a secured and individually personalized fashion.

Kimbriel’s broad experience in the private sector includes technology consulting serving in telecom, aviation, retail, and import/export industries. This experience includes all aspects of enterprise technology from operations to software development and business transformation. He fosters a culture of technology innovation that drives creative solutions and nurtures continuous modernization.     

Nationally recognized he served on the National Association of State Chief Information Officers Board of Directors as Treasurer and Vice President, and is a Board Member for the Center for Internet Security.  He graduated from Syracuse University with a Bachelor’s degree in Finance.


John MacMillan

Deputy Secretary for Information Technology and Chief Information Officer
Commonwealth of Pennsylvania

John MacMillan was appointed as deputy secretary for information technology and chief information officer for the commonwealth in March 2015.

John brings more than three decades of IT industry expertise to the CIO’s office. During his career, John has developed experience in areas including application development, system integration, data center operations and facility management, as well as knowledge of statewide programs including public health, education, transportation, rehabilitation/corrections, youth services, tax collection and enterprise ERP.

John graduated in Computer Technology / Computing Science from Algonquin College. He has held a Project Management Professional (PMP) certification since 1998, and earned his Stanford Certified Project Manager (SCPM) from the Stanford Center for Professional Development in 2009. John is ITIL Foundations certified. He and his wife have two sons.


Jeff Mango

Managing Director, Customer Experience Transformation

Jeff Mango leads KPMG’s Customer Experience Practice.  He has worked across industries within the commercial space (e.g., utilities, life sciences, non-profit, CPG) and brings his insights and learnings to the public sector.  In his role as CX Lead at KPMG, Jeff is responsible for leading CX engagements, developing the firm’s CX thought leadership, and engaging with its third-party partners such as Forrester.  Prior to joining KPMG, Jeff was in your shoes. He has more than 20 years of industry experience during which time he was responsible for the end-to-end operations for a $3 billion wireless business including all touch points at the intersection of brand and customer. He also led the creation of the first company-wide CS methodology and customer intelligence center for a fortune 20 company. The bottom line is this: Jeff not only brings the power and capabilities of KPMG to any discussion around customer experience, but he also brings practical executive experience to help coach and guide you to overcome your CX challenges.


Christopher Martin

Atlas Marketing

Telling stories for companies who build things requires a knowledge of a variety of industries as well as a knack for cutting through. Atlas Marketing prides itself on a specific skill set based on knowledge and experience, similar skills that have led Chris Martin, president of Atlas Marketing, to build a growing marketing communications agency.
Starting the company in 2008 and working from his own dining room table, Martin has grown Atlas Marketing to include two offices with key leadership in vital areas. Built on the company philosophy of listen, engage, connect he is hard at work developing and managing the culture at Atlas to be collaborative, exciting and effective. Martin also encourages his team to experiment with new ideas and challenge the status quo, which ensures the Atlas culture will thrive.
Throughout his twenty-six-year career, Martin has sought clients who are in need of strategic marketing direction and communications counsel. He has won multiple awards and served on various regional community boards.  These experiences have led to exceptional strategy and results for clients.

Terrell Martin

Business One-Stop Shop Director
Commonwealth of Pennsylvania

Terrell, graduated with a Bachelor’s of Arts in Sociology from the Bloomsburg University of Pennsylvania in 2008. He began his Commonwealth career in 2010 when he started in the Public Utility Commission. In 2011, he transferred to the Pennsylvania Department of Transportation (PennDOT) where he has held management level positions in the Human Resources, Travel Management, Budget and Contracts, and Information Technology areas. From 2015-2020, he was an IT Project Manager in the Infrastructure and Economic Development Delivery Center where he managed several projects, including PennDOT’s Advanced Traffic Management System (ATMS) and Phase II of the Business One-Stop Shop Project at the Department of Community and Economic Development (DCED). As of February 2020, Terrell is serving as the Director of the Business One-Stop Shop Office at DCED. The Pennsylvania Business One-Stop Shop Office is equipped with knowledge, information, and resources for businesses both large and small. Serving as the first point of contact for Pennsylvania business development concerns, his team helps connect and guide businesses through all stages of development – from planning and startup to operating and expanding.

Katie McCroskey, MBA

Director of Knowledge Mgmt. & Training

Katie McCroskey is a Privileged Access Management SME with 10+years’ experience educating organizations on PAM best practices. With an MBA from Cleveland State University, Katie specializes in converting complex security and technical topics into digestible information for organizations to make strategic decisions about privileged access security for real business impact. When not helping organizations assess risk and build solid defense in depth programs, Katie enjoys traveling and spending time with family and friends.

Timothy McKenna

Director of Experience Design
Pennsylvania Interactive LLC

Tim develops strategic solutions that increase service value and transforms organizations into customer-focused, brand-enlightened entities. Currently, Tim is the Director of Experience Design at Pennsylvania Interactive, a NIC Inc. company. His leadership shifted the direction of the organization to center on design thinking and user research that has empowered government and citizens through digital transformation.
Previously, Tim developed new ways to drive business, launch new products and elevate brands. His work has been recognized by top industry organizations including MarCom, HOW Magazine, AIGA, Davey Awards, American Society for Association Executives, Horizon, AIGA, and the Art Directors Club.
Tim is a dedicated leader who helps teams work better together. He speaks frequently about the intersection of design, business, and leadership. He has spoken at Sweden Ministry of Health, American Society of Association Executives, OFFSET Dublin, and American Academy of Family Physicians.

Nicholas Melnick

Chief Information Officer
Pennsylvania Liquor Control Board

Bio coming soon.

Curt Mills

Director of Service Delivery
Momentum, Inc.

Curt has been a consultant with Momentum for 6 years. He has more than twenty years of IT and functional experience in the areas of application software development, business analysis, project management, product deployment and client support. His passion is delivering solutions and providing an overall quality customer experience. Curt currently oversees Momentum’s Senior Advisors, Consultant teams, Employee Initiatives, and Service/Product Offering Development research and evaluation.


David Naisby

Chief Information Officer, Employment, Banking, and Revenue Delivery Center
Commonwealth of Pennsylvania

Dave Naisby was appointed as the Chief Information Officer for the Employment, Banking, and Revenue Delivery Center on July 1, 2017.

Dave has over 17 years of experience in the information technology field, having served in varying executive positions, most notably as the Chief Information Officer for the Pennsylvania Department of Labor and Industry and as the Executive Director of the Commonwealth’s Justice Network (JNET).

Dave has a strong background in service delivery, IT governance, and system integration.  He has held the responsibilities for evaluating, planning, and directing IT operations, legacy and distributed systems platforms, application/software development, telecommunications, and IT security in large scale environments.

Dave earned a bachelor’s degree from York College of Pennsylvania and is a 2014 Graduate of Harrisburg University’s Certified Government Chief Information Officer program.


PN Narayanan

Deputy State Treasurer and Chief Information Officer
Commonwealth of Pennsylvania Treasury Department

PN Narayanan serves as the Deputy State Treasurer and Chief Information Officer of the Commonwealth of Pennsylvania Treasury Department, which is responsible for over 25 million annual payment transactions worth more than $110 billion. With more than 25 years of international experience across the public and private sectors, Narayanan has demonstrated exceptional skills and leadership in all aspects of information technology. In his role as the Chief Information Officer of the Pennsylvania Treasury Department, Narayanan has been responsible for a multiyear, agency wide IT modernization and transformation program that fundamentally transformed the way the agency conducts business, greatly improving operational efficiency and security. PA Treasury is a winner of the 2018 CIO 100 award and the 2018 Digital Edge 50 award.

Before joining Treasury, Narayanan led the transformation of the State of Delaware’s financial systems through his successful management of Delaware’s ERP Financial and Human Capital Management upgrade project. Prior to that, he served in multinationals in Europe and Asia Pacific. He is an Electronics and Communication Engineer with an MBA, and is a certified Project Management Professional.


Michael Newsome

Secretary, Office of Administration
Commonwealth of Pennsylvania

Michael Newsome was appointed Secretary of the Office of Administration (OA) by Governor Tom Wolf to begin on January 4, 2019.

As a member of Governor Tom Wolf’s senior staff and cabinet, Newsome leads the agency responsible for oversight and administration of the enterprise functions of human resources, information technology, continuity of government and records management for nearly 80,000 employees under the Governor’s jurisdiction.

Secretary Newsome co-chairs the Pennsylvania Employees Benefit Trust Fund (PEBTF), which provides health benefits to 300,000 active and retired employees and their dependents.

Newsome previously served on the Pennsylvania Liquor Control Board, to which he was appointed in December 2015 and confirmed in April 2016. He brings nearly four decades of private sector business experience, including accounting, finance and management, to the Secretary of Administration position.

Newsome was a senior executive in the retail and wholesale distribution industry, serving as Executive Vice President and Chief Financial Officer of the Wolf Organization and playing a key role in transitioning the company from a traditional two-step distributor to a national sourcing company of kitchen and bath cabinets, decking and other building products. He was named a 2013 finalist for CFO of the Year by the Central Penn Business Journal.

After earning a bachelor’s degree in mathematics from Lafayette College in Easton, Newsome managed information and administrative systems, among other positions, in Armstrong World Industries’ Pennsylvania and Texas locations over a period of 15 years. Following that, from 1992 until 2004, he served as Controller at the York Daily Record, where he oversaw finance and accounting and human resources, including union contract negotiations and participated in the sale and transfer of newspaper ownership.

Newsome has served in past and present roles on the boards of the York County Community Foundation, Memorial Health Systems Foundation, Crispus Attucks Charter School, York County Industrial Development Authority and York County Heritage Trust, among other organizations.

He and his wife, Eloise, live in West Manchester Township, York County.

Nicole Overley, MA, PMP

Human Capital Senior Manager

Nicole focuses on Human Capital within Deloitte’s Government & Public Services practice, supporting Deloitte’s clients to achieve their mission and vision through transformational change and unlocking the potential of exponential technologies, new workforce models, and ways of working within organizations.
Nicole managed the development of Deloitte’s Workforce Transformation methodology within Human Capital and has embedded with Deloitte’s global Innovation group to analyze how disruptive technologies can empower organizations to rethink their work. Nicole has worked with a broad range of Deloitte’s clients across industries in both the public and private sectors, including the nation’s largest integrated health care system, leading-edge state and local agencies and nonprofits, and multinational corporations in the hospitality & retail sectors.
Nicole is also a certified Business Chemistry® facilitator and has designed and delivered interactive leadership offsites, workshops, and trainings both within and beyond Deloitte.

Sandy Patterson

Chief Information Officer, Health and Human Services Delivery Center
Commonwealth of Pennsylvania

Sandy Patterson is the Chief Information Officer for the Health and Human Services Delivery Center serving the Departments of Human Services, Health, Aging, Drug and Alcohol Programs, and Military and Veteran Affairs.

In this capacity, her organization IT systems associated with programs for the elderly, public health, veteran homes, the PA National Guard, child support, and child welfare, as well as eligibility for benefit programs including food stamps, medical assistance, low income heating assistance, cash assistance, childhood and early development programs, and home and community based programs for the elderly and intellectually challenged citizens.

Sandy has over 32 years of experience in Information Technology. Since joining the commonwealth in 2005, she has performed oversight of the Medicaid Management Information System in the Office of Medical Assistance program, gaining national recognition for the implementation of the Medical Assistance Provider Incentive Repository utilized in 13 states. As the CIO for the Departments of Human Services, Aging and Insurance, she was responsible for all IT systems and services supporting the three agencies.

Sandy is a graduate of the Pennsylvania State University with a bachelor’s degree in Health Planning and Administration. She has certificates in Project Management from the Pennsylvania State University, Certified Government Chief Information Officer program at Harrisburg University, ITILv3 foundation and ITIL Service Strategy. She is also a graduate of the Commonwealth Leadership Development Institute.


Brian Rea

Manager Identify and Access Management
Highmark Health

Brian Rea has 25+ years in IT, 18 years in Information Security, with 5 years in a Management role, managing Identify and Access Management.

Dustin Rhoads

Chief Information Officer, Public Safety
Commonwealth of Pennsylvania


Dustin Rhoads was named Public Safety’s Chief Information Officer June 2017.

Prior to his current role, Dustin served as the CIO of the Department of Corrections. As CIO, Dustin directed the strategy, management and development of the department, ensuring that organizational objectives surpassed the business and technology needs of the commonwealth’s Corrections agency.  As the CIO, he was involved in driving the analysis and re-engineering of the existing business processes along with identifying new technologies and services.

Prior to his CIO roles, Dustin was named Executive Director for the Pennsylvania Justice Network (JNET) in November 2013. JNET is an integrated portal that provides a common online environment where authorized users access public safety and criminal justice information from various contributing municipal, county, state, and federal agencies.  He previously served as Business Manager at JNET, a position he held since 2007.

Prior to joining JNET, Dustin worked as a Community Justice Planning Specialist for the Pennsylvania Commission on Sentencing.  In this role, Dustin played a primary part in identifying key stakeholders throughout all 67 counties, assessing practices of local justice systems, and providing recommendations for policy as well as innovative methods and programming to improve justice systems and services.

Dustin holds a Bachelor of Science in Criminal Justice from Shippensburg University.


Michael Riley, LTC

Chief Information Officer
Pennsylvania Army National Guard

Responsible for the secure network operations that support business operations for the Army National Guard and ensures our readiness to support the Commonwealth’s citizens as well as supporting the National Defense Strategy. We have 80 locations across the Commonwealth with 4,000 active users that directly support over 13,000 part time soldiers. Recent focus has been the implementation of a remote work program in response to COVID-19, which included increased usage of VPN and MS Teams collaboration tools. In addition to the network we are responsible for the communications integration with first responders for domestic support to civilian authorities.


Michael Sage, CGCIO, ITILx3

Chief Information Officer
County Commissioners Association of Pennsylvania

Michael Sage is the Chief Information Officer for the County Commissioners Association of Pennsylvania (CCAP), where he provides services to county government and serves as a voice for Pennsylvania counties. Prior to joining CCAP in 2019, Michael was with the Commonwealth of PA for over 15 years. During that time, he served in various roles including Chief Security Officer and Deputy Chief Information Officer for the Department of Labor & Industry. He also served as Chief Technology Officer for the Employment, Banking, and Revenue Delivery Center. Michael is passionate about collaborating, strategizing and fostering relationships across all levels of government. He has lead reorganizations, budget analysis, shared service implementations, security initiatives, strategic planning, technology and application modernizations, service optimization, and many other strategic and operational initiatives.


Joe Schilling

Manager, Security Operations Center
Highmark Health

Joe is the SOC Manager at Highmark Health with over 27 years of experience in the IT industry transitioning his last 5 years in Cybersecurity.  Managing Engineering, Threat, Data Protection and Incident Response teams.


Chris Sechler

Senior Sales Engineer

Chris is a cloud and application engineer with 9 years of IT experience and expertise in application performance and end-user experience monitoring technologies. He has assisted hundreds of customers ranging from Fortune 500s to start-ups, as well as numerous SLED organizations with optimizing their enterprise architectures and platforms. During his tenure, Chris has worked directly with customers as well as led a professional services delivery teams – ensuring the appropriate technologies were successfully delivered in the most effective manner possible.
Currently, Chris is Senior Sales Engineer at AppDynamics (part of Cisco) and is solely focused on working with State, Local, and Education (SLED) organizations to streamline and introduce efficiencies into their application performance management practices. Chris loves working with new technologies and concepts. He is driven to be very process oriented and is always finding ways of adopting new strategies centered around perfecting those processes.

Jamie Shepard

Managing Director, Health and Public Service Transformation and Tech Advisory Executive

Jamie is a proactive industry technology driven leader with a focus on customer enablement and business outcomes through a consultative approach in providing an evolving vision for information technology and business alignment to address transformation Processes – Policies – People – Platforms.  He is a growth and development oriented technical business leader accelerating a Process Service Delivery Model  through programmatic measures addressing mobility, security, GRC and the transformative delivery of applications and infrastructure to a secure multi-cloud model.  Jamie is leading the Accenture’s Health and Public Service’s Journey to Cloud which is a key tenet of Accenture’s As-a- Service strategy. A cloud modeled framework is the fuel that enables us to fulfill the promise of As-a- Service. It makes our  access to talent, robotics, platforms and data economical as well as flexible. Jamie’s ability to introduce “the possible” has helped to enlighten the feasibility of creating a higher value to begin innovation while Rotating to The New IT Delivery Model.

Clifford Shier

Managing Principal, Enterprise Solutions

Over 25 years of Clifford Shier’s career have been in IT Leadership roles (CIO/CISO/CTO). Mr. Shier has extensive experience in collaborative partnering to deliver sustainable results for market leading Fortune and Critical Infrastructure companies as well as those in the Public Sector. He has led numerous business transformation and high growth initiatives resulting in significant measurable gains in performance, profitability and competitiveness.
As Trusted Advisor and IT/Business Strategist to Unisys clients, Mr. Shier brings expertise to deliver on the promise of sustainable Digital Transformation and Digital Records Management initiatives. His background within this domain includes initiatives for preservation of records and digitization of new media assets as Chief Information Officer for a top-tier Museum, the integrity of trade transaction records at a major Stock Exchange, and approaches to protect against unauthorized access of electronic health records for a multinational healthcare conglomerate.

Shamlan Siddiqi, MS


Shamlan Siddiqi is the chief technology officer of NTT DATA’s public sector. In this role, Siddiqi defines and leads the group’s technology, advisory and innovation vision and strategy, supporting its efforts to improve agency outcomes through pragmatic innovations and focused services.
With more than 20 years of experience in IT services, Siddiqi most recently served as vice president in the digital and cloud services practice at NTT DATA, where he led a team of consulting, solutions and service delivery professionals. Siddiqi has also held the position of vice president of North America architecture and application development at NTT DATA. In this role, he established technology practices, including mobile, interactive web, user experience, architecture modernization and integration, that achieved double-digit revenue growth while solving customers’ business problems through innovative and repeatable business-driven, technology-enabled solutions.
Prior to NTT DATA, Siddiqi served as senior consultant at Booz Allen Hamilton where he led enterprise architecture and management consulting initiatives for public sector clients, including the Food and Drug Administration. Siddiqi has also held various technical positions as a developer, engineer and architect with increasing responsibilities at companies including American Management Systems, CGI and RWD Technologies.
Siddiqi is a recipient of the CIO Certificate in Federal Executive Competencies awarded by the CIO University and the George Washington University. He also holds a master’s degree in Information Systems Technology from the George Washington University in Washington D.C. and a bachelor’s degree in Decision Sciences and Management Information Systems from George Mason University in Fairfax, VA.

Indu Singh, PhD

Senior Scientist
OST, Inc.

Dr. Singh is a recognized author and expert on Smart Cities, having worked on notable projects in Singapore, Dubai and Amsterdam, to name a few. He is currently leading OST’s Smart City project for Stafford County in Virginia to develop a vision, strategy and implementation roadmap for the Smart Town Center project.

Jay Smith

Regional Account Director

Jay is a tenured software sales executive having worked with Public Sector accounts for more than 20 years. Most all of those years have been specifically focused within the State & Local / Higher Education space. He has assisted numerous organizations, both large and small, to solve and improve many organizational, business critical initiatives – including infrastructure, security and application technologies.
Currently, Jay is working with SLED organizations within the Mid-Atlantic states, helping them to improve their Digital Image through the utilization of Application Performance and End-User monitoring solutions provided by AppDynamics.

Daniel Stewart

Senior Advisor – State and Local Government
Cisco Systems Inc

As a Senior Advisor for State and Local Government at Cisco, Daniel Stewart is dedicated to helping government entities find the tools to implement the use of available technology with clear returns on investments and increased economic development, citizen satisfaction, public safety and security.
Prior to joining Cisco, Stewart’s efforts as Chairman and Commissioner of the New York State Commission of Correction led to one of the widest growing video integration projects in the country. By the time of his retirement from government, most of NY States Prisons and New York State’s County Jail system were operating on video platform technology enhancements for inmate services.
Stewart served four governors as he led the regulatory oversight agency of the New York State Correction System including 67 state prison facilities, 57 county jail facilities, New York City Department of Correction (Riker’s Island), secure juvenile facilities and 536 police department lockups.
Prior to his state service, Stewart served three terms as City Councilor and then three terms as Mayor in the City of Plattsburgh, New York. He helped achieve the national ranking of #1 Small City in the United States by Site Selection Magazine for small city development opportunities. He was a team member in the re-use of the former Plattsburgh Air Force Base upon its closure, widely recognized as the best re-use example of a military facility asset in the United States.
Stewart served his country as a Sergeant in the United States Air Force as a member of the Strategic Air Command. He was awarded achievement medals for professional service and actions taken during an operational situation, good conduct, and outstanding unit ribbon while on active duty.
Stewart’s time in local and state government service gives him a keen knowledge and understanding of the many implications and challenges involved in the decision making process for deploying technology projects at the local and state government levels.

Ellen Strom

Chief Accessibility Officer
Commonwealth of Pennsylvania

Ellen Strom was named Chief Accessibility Officer for the commonwealth in January 2020.
In this role, Ellen is focused on ensuring that the state’s digital content is accessible to its citizens and employees alike. She works with state agencies to define best practices, design and implement strategies to educate and influence organizational culture, improve procurement processes and organize communities of practice.
Ellen has been in the digital customer experience field for more than 15 years. For the past seven years, she concentrated on designing and implementing a digital program to improve the web and mobile banking experiences for customers with disabilities. She is a Certified Professional in Accessibility Core Competencies (CPACC).
Ellen earned a master’s degree in business administration from the American University in Washington, DC and a bachelor’s degree in French and German from Millersville University of Pennsylvania. She spent two of her undergraduate years in study abroad programs at the Université Paul Valéry in Montpellier, France and Phillips Universität in Marburg, Germany.

Julie Snyder

Chief Information Officer, General Government Delivery Center
Commonwealth of Pennsylvania

Julie Snyder was appointed Chief Information Officer of the General Government Delivery Center in July 2017.

In this role, Snyder is responsible for managing technology operations and strategy solutions for the Governor’s Office, Lieutenant Governor’s Office, Office of Administration, Department of General Services, Office of General Counsel, Office of the Budget, Office of Inspector General, Department of Education, Human Relations Commission, Historical and Museum Commission and the Civil Service Commission.

Previously, she established the Office of Data and Digital Technology, improving citizen engagement, government transparency, the state’s open data portal, data governance policies, data science, as well as managed the Commonwealth’s enterprise digital solutions contract.  Snyder has also served in the role as the Chief Information Officer for the Department of Environmental Protection.

Prior to joining public service, Snyder successfully led major projects and initiatives for such companies as TYCO, PHICO and IBM before becoming an IT consultant.  She has over 30 years of IT experience, earned her undergraduate degree in Business Information Systems from Shippensburg University, and is CGCIO and ITIL certified. Julie is a 2018 recipient of the Governor’s Awards for Excellence for her role in the open data program. In 2019, she received the Women in Technology award for the public sector achievement from the Technology Council of Central PA.

Richard Swain, ISSP, CCSP, CRISC and CIPM, Open Group Certified IT Architect

Senior Security Architect

Richard Swain is a Senior Security Architect with over 30 years broad IT and leadership experience and 11 years in Information Security. He holds the industry certifications CISSP, CCSP, CRISC and CIPM and is a certified IT Architect. Richard is also a volunteer Director for the ISACA Sacramento chapter. Richard has been supporting IBM North America Clients since 2008 and has been the lead solution architect for many engagements across State Government.


AT&T Cybersecurity

Scott is a principal architect and a member of the AT&T Cybersecurity Advisory Team. He has broad experience in many aspects of information security. He has extensive expertise on the Payment Card Industry (PCI) standard. Scott was among the first to become certified by the PCI council. Prior to joining AT&T, Scott was the CISO for the University of Delaware. Scott has also held management positions with Bank One, Hercules, The Vanguard Group, and General Electric.
Scott has over 30 years of practical hands-on and managerial experience in Information Technology, the last 20 focused exclusively on information security. Coupled with his combination of technical skills in programming, systems administration and information security operations gives him a unique perspective in information security.
Scott has a Bachelor of Science in Business Administration with a concentration in Computer Science from Elizabethtown College. He also holds multiple certifications in information security and project management. He volunteers his time as an ISACA boot camp instructor and has held positions with ISC2 and ISSA.

Amy Townson, PMP, SA, CSM, ITIL (v4)

Senior Advisor
Momentum, Inc.

Amy is a certified project manager with over 20 years of experience and expertise in the health and human services industry, transportation, state government sector, contract management, and project management techniques. She has successfully managed over fifty unique projects and multiple portfolios of projects. In addition, Amy has provided training for state and federal clients on a variety of topics. She has strong facilitation skills with the ability to tailor messages to fit the audience’s experience level and role. Amy is a skilled leader of in-person, virtual, and combination teams.

Carey Benge

Senior Sales Engineer

Carey Benge brings more than 25 years of experience in Information Systems, Technical Consulting, and Sales Engineering applying technology to solve industry-specific business problems. Prior to joining AppDynamics, Carey was Director of Technical Sales with Datical focusing on bringing database automation to DevOps, BMC Software where he focused on DevOps solutions. Carey led Technical Sales at IBM after their acquisition of Build Forge and led Technical Sales at Motive Communications. Prior to Motive, Carey was the Director of Technical Marketing at IBM Tivoli and he held various business and technical consulting roles at Sun Microsystems. Carey has a BS and MS degrees in Computer Science from Texas A&M University.

Walter Phillip

Philip Walter

Adams County

Seven years with Adams County, currently Chief Information Officer. My goal is to improve County public service delivery through relationship building, technological solutions, risk reduction, and appropriate portfolio management. I am most proud of the fact that Adams County and its leadership have recognized the value IT brings to the organization and works closely with us to ensure we have the support necessary to be successful. Without this support, the County would not be able to modernize and provide better service to our citizens.

Mark Wheeler

Chief Innovation Officer
City of Philadelphia

Bio coming soon.

Ben Williams
Chief Alliance Officer

As Chief Alliance Office at TRACKtech, Ben is focused on improving quality of life and enhance public safety in American communities by working with TRACKtech to reduce recidivism.  Ben possesses extensive operations and program management experience, as well as strategy execution expertise, and has worked with a variety of organizations internationally to help improve the quality of human resources, management practices, and physical infrastructure. Possessing extensive expertise in infrastructural improvement, program management, and organizational development, his focused efforts have reliably delivered increased client capacity and capability.


Ben received a Global MBA from the Thunderbird School of Global Management in December of 2015. Prior to leaving the military in 2013 he served as the Army’s Chief Operations Officer at the Defense Language Institute Foreign Language Center, the Department of Defense’s premier foreign language school. While there, he was also the Army’s FEMA-qualified Crisis Action Team Leader for the Monterey Peninsula.


Prior to this engagement, Ben served as the Commander of SFODA 5122, 12st Battalion, 5th Special Forces Group. Hand picked to lead purpose-designed special teams, and selected above his peers for critical leader development, Ben directed partnerships with global offices to create organizational development and education programs that improved the infrastructure and security of foreign communities throughout the greater Middle East.

Michael Yeganeh

VP Solution Engineering

Mike Yeganeh is the Vice President of Solution Engineering for Salesforce Public Sector supporting US State and local government organizations. He has over 25 years of enterprise software solution consulting and management experience including CRM and ERP applications, Database, and Middleware technologies.
After 22 years at Oracle Corporation, Mike joined Salesforce in August 2013 to apply his CRM and Core technology experience to help Government customers architect solutions that realize the the time-to-value and lower cost of ownership benefits of moving to the Cloud and Salesforce’s SAAS and Application Platform as a Service offerings.
Mike’s experience has primarily been spent in the Public Sector with specific vertical focus areas including Public Health and Human Services, Public Housing, as well as 311, Regulatory Compliance, and other State and Local Government solutions.

Steven Young, PMP

Sr. Vice President
Mathtech, Inc.

Mr. Young has 25 years of experience providing operations, IT, and Project Management related professional services. He has helped large and small organizations with IT Strategy, System Development, Process Improvement, and Project Management. Mr. Young has significant experience with public sector clients as well as finance and manufacturing. He has worked with a variety of agencies to help them develop a vision for modernizing their operations and implement that vision through strategy, technology, process improvement, and project management. He has supported and led large scale projects for states such as NJ, PA, MD, MI, WA, WI across a variety of agencies. As part of these efforts, he has helped agencies plan their projects, develop large scale RFPs, and assisted with procurements and vendor management.
Mr. Young is a frequent speaker at national and regional conferences on project management and the modernization of public sector operations. He also spoke at the 2016, 2017, 2018, and 2019 PA TechCons.
Mr. Young spent ten years with and was a practice leader for a Big 4 Consulting firm. He holds a PMP certification from the Project Management Institute. He currently serves as Mathtech’s Sr. Vice President for State and Local Consulting operations and oversees modernization and transformation services to agencies across the country.

Michael Albert

Senior Sales Engineer

Michael is a cloud and application architect with 14 years of experience and expertise in application performance and end-user experience monitoring technologies.  He has worked at several Fortune 500 companies, leading their efforts to design/build application runtime platforms that allow applications to run anywere while reducing the total cost of ownership, enhancing business continuity and assuring customer satisfaction.  The last 4 years have been spent working with government agencies both planning and optimizing their enterprise architectures and platforms.

Currently, Michael is Senior Sales Engineer at AppDynamics (part of Cisco) and is solely focused on working with State, Local, and Education (SLED) organizations to streamline and introduce efficiencies into their application performance management practices.  Michael loves working with new technologies and concepts.


Tabitha Daugherty, M. Ed.

Vice President of Strategy

Tabitha likes to talk.  And she really likes to laugh.  As a former teacher turned strategy consultant, she learned the value of vulnerable and transparent dialogue to improve basic human interactions.  Now focusing her career on brand strategy and corporate engagement, Tabitha has adopted a customer-centric approach to service delivery that leverages corporate empathy to help public sector agencies define a citizen journey that creates meaningful experiences.  A 2019 honoree of the Central Penn Business Journal’s 40 Under Forty , Tabitha’s animated and infectious personality deliver an exciting message that challenges us to define the citizen experience to achieve mission effectiveness.


Sarah Shaffer

Business and Service Management Director, General Government Delivery Center
Commonwealth of Pennsylvania

Sarah currently serves as the Business and Service Management Director for the Office of Administration, General Government IT Delivery Center. The General Government Delivery Center manages technology solutions for the Governor’s Office, Lieutenant Governor’s Office, Office of Administration, Department of General Services, Office of General Counsel, Office of the Budget, Office of Inspector General, Department of Education, Human Relations Commission, Historical and Museum Commission and the Civil Service Commission. In her role, she manages a team of business relationship managers, project managers and business analysts. Her team is responsible for project and portfolio management, policy and standards development, IT service management, business analysis, training, procurement and supplier/contract management functions for the OA-IT General Government Delivery Center.

Prior to her current role, Sarah was the Chief Information Officer for the Pennsylvania Department of General Services (DGS), coordinating IT service delivery for DGS’s 900 employees.

Sarah has previously held various roles in project management, business analysis, training, marketing and organizational change management with several consulting companies.

Sarah earned a bachelor’s degree from Pennsylvania College of Technology and is a graduate of Harrisburg University’s Certified Government Chief Information Officer program and the Commonwealth’s Leadership Development Institute.


Scott Davis

Sales Engineer

Scott R. Davis is an innovative senior technology professional with over twenty years in leading IT infrastructure and network security compliance for businesses of all sizes.  Scott brings an in-depth knowledge of multi-year business planning, cybersecurity planning, technology documentation, workflow design, project management, and network design.  This background and the knowledge of PCI-DSS, HIPAA, CCPA, and other state breach notification laws allows Scott the ability to quickly identify and develop a plan to bring organizations to compliance quickly.


Dee Mayer

Acting Chief Information Officer
Pennsylvania Liquor Control Board

Over 34  years ago, I starting working for the Pennsylvania Liquor Control Board as an intern.  When I started some of the stores were still using hand cranked registers.  The PLCB has gone through many changes and modernizations, becoming a 1.7 billion dollar revenue generating agency.  Currently I am the Acting CIO for the PLCB.  I live in the Harrisburg area with by lovely wife, Christine, and our two daughters, Mackenzie and Meredith.


Jay Smith

Regional Account Director

Jay is a tenured software sales executive having worked with Public Sector accounts for more than 20 years. Most all of those years have been specifically focused within the State & Local / Higher Education space. He has assisted numerous organizations, both large and small, to solve and improve many organizational, business critical initiatives – including infrastructure, security and application technologies.

Currently, Jay is working with SLED organizations within the Mid-Atlantic states, helping them to improve their Digital Image through the utilization of Application Performance and End-User monitoring solutions provided by AppDynamics.


Zachary Pelkey

Akashic Technologies

Zachary Pelkey is the CTO of Akashic Technologies and has worked as a Curriculum Engineer for Trilogy Education services writing courses on decentralized finance for many of the top university boot-camps across the United States. Zachary is currently pursuing his master’s from Harrisburg University and is a full stack blockchain engineer with first-hand experience developing distributed ledger technology-based applications from the ground up. Zachary is widely active in several communities including the Cloud Native Foundation and the IEEE High Performance Computing community. With education as a cornerstone of Zachary’s career he has dedicated his life to teaching others about their right to privacy and security on the web.


Alex Larson

Data Intelligence Specialist
ASG technologies

Alex Larson has been with ASG technologies for 8 months working in a hybrid role as a Data Intelligence Specialist and Account Executive. In his current role, he is focused on helping Enterprise Organizations plan, develop, and implement Metadata Management programs surrounding overall Data Management, Data Privacy, Data Attestation, and Data Governance. Alex lives in Cincinnati, Ohio with his wife, Aly, who he recently married this past June.